Pension Release for the over 55s

PRIVACY STATEMENT

This Privacy Policy applies to our use of any and all Data collected by The Slice Limited (trading as 'Cus4PensionRelease') in relation to your use of any web site operated by The Slice Limited and any services or systems therein.

Privacy Compliance

The Slice Ltd (trading as 'Cus4PensionRelease') is the data controller in relation to the Services and your personal data. Our registered address is 25 Ormside Way, Redhill, Surrey, RH1 2LW, UK.

The Slice Limited is registered under the data protection act with the Information Commissioner (www.ico.gov.uk). Registered number Z8414369. We are also compliant with the US-EU Safe Harbor Framework.

Data Collected

We collect the personal data that you may volunteer while using our services.

Without limitation, any of the following Data may be collected:

• name; date of birth; gender; job title; profession;
• contact information such as email addresses and telephone numbers;
• demographic information such as post code, preferences and interests;
• financial information such as bank account, credit & debit card numbers and details;
• IP address (automatically collected);
• a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected);
• Cookie information

Our Use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Sites. Data may be used by us for, but not limited to, the following reasons:

• to enable you to access and use the Services
• to personalise aspects of our overall service to you
• to communicate with you
• to process a transaction between you and a third party
• transmission by email of promotional materials that may be of interest to you
• transmission by SMS text of promotional materials that may be of interest to you
• contact by telephone with promotion materials that may be of interest to you
• contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.

Your Data may be transferred aboard to perform any of the actions listed above.

Our right to contact you

The use of any web site operated by The Slice Limited constitutes an existing business relationship between you and The Slice Limited or any of its affiliates with whom The Slice Limited shares information in accordance with this Privacy Policy. Agreeing to The Slice Limited privacy policy qualifies as consent to be contacted by, including but not limited to, telephone, email and by SMS text for changes in account status, changes in subscriber agreements, marketing opportunities, privacy policies and/or any other policies or agreements relevant to you or your account.

Third Party Web Sites and Services

The Slice Limited may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, credit checking, search engine facilities, advertising and marketing. The providers of such services do have access to certain personal Data provided by you. Any Data provided by you which is used by such parties is used only to the extent required by them to perform the services that The Slice Limited requests. Any use for other purposes is strictly prohibited. Furthermore, any Data provided by you that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998 or US-EU Safe Harbor Framework.

Third party providers and data privacy

If you decide to enter into a contract with a third party provider through a channel on our website, the information you have provided to us together with any further information requested by, and supplied by you to, the third party provider will be held by the provider for the purposes set out in that provider's privacy policy. Therefore, you are strongly advised to read your chosen provider's privacy policy and satisfy yourself as to the purposes for which the provider will use your personal information before entering into the contract. We have no responsibility for the uses to which a provider puts your personal information once you have contracted with that provider.

As part of the application process where a loan of financial product is involved some loan providers may need to check the files of a credit reference agency.

Security

Data security is of great importance to The Slice Limited and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

No data transmission over the internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Cookies

A cookie is a very small text file placed on your computer by a web browser, which has been sent by a web server. It is essentially an "identification card" relating to you. The main purpose of our cookies is to identify you when you visit our website. Each time your browser requests a web page from our server, the browser sends the information in the text file back to the server and lets the server know that you have returned to that web page. We use cookies to provide you with a better service tailored to suit you.

Cookies help you to save time. For example, if you register for our Services, a cookie helps us to remember who you are and what your preferences are. Next time you return, we can fill in any questions that you have already answered. The more you tell us about yourself, the more we can help to find information or products you want.

If you do not accept incoming cookies then the performance of our website on your system will not be to full standard or our website may not serve at all.

You may delete Cookies, however you may lose any information that enables you to access the Web Site more quickly.

Access to the personal data we may hold about you

You have certain rights under the Data Protection Act 1998. For example, we will always let you have a copy of all personal information we have about you should you request it. We may charge you a fee for a copy of such information.

You can ask us whether we are keeping personal data about you by writing to us at The Slice Limited, 25 Ormside Way, Redhill, Surrey, RH1 2LW

Upon request, we will provide you with a readable copy of the personal data which we keep about you. Although we may require proof of your identity. We allow you to challenge the data that we hold about you and, where appropriate, you may have the data rectified or amended. We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

Disclosure and Unsubscribe

We disclose our visitors’ data to our subsidiaries or other organisations. Where we disclose your personal data for marketing purposes, we provide you with the means to unsubscribe from The Slice Limited’s list by:

• if email or SMS, either click on the unsubscribe link within the email you received or reply STOP to the text message you received.
• Visit www.theslice.co.uk/unsubscribe and enter your email, mobile or telephone details.
• Email your details to unsubscribeglobal@theslice.co.uk
• Write to Unsubscribe, The Slice Ltd, 25 Ormside Way, Redhill, Surrey, RH1 2LW, UK

We can only unsubscribe you from a marketing list where The Slice Limited is the data controller. However, we do have other affiliates which are independent companies, they are not owned or controlled by The Slice Limited and are not covered by this policy. These affiliate companies may have marketing lists that you have subscribed to in the past and if you wish to unsubscribe you will need to go directly to these affiliate companies.

UK Only

The availability and promotion of some of the products within this website may be restricted by law in certain jurisdictions. This website does not constitute an offer or solicitation to anyone in any such jurisdiction, or to any person to whom it is unlawful in any other way to make such an offer or solicitation. The information on this site does not constitute advice.

Complaints Contacts

This website is operated by The Slice Limited, which is a digital marketing agency. The Slice Limited is not a money lender, broker or financial service provider. The information you provide is passed on Portal Financial LLP who can help you with your enquiry. The aim of The Slice and Portal Financial LLP is to handle any complaint fairly, consistently and quickly.

If the complaint involves the website www.Cus4PensionRelease.co.uk The Slice Limited will deal with it. Contact The Slice either by email: unsubscribeglobal@theslice.co.uk. Or write to Complaints, The Slice Ltd, 25 Ormside Way, Redhill, Surrey, RH1 2LW.

If the complaint involves an enquiry or agreement with Portal Financial LLP then please contact them either by email: info@portalclaims.com Or write to: Complaints, Portal Financial LLP, Cobham House, Sunderland Quay, Rochester, Kent, ME2 4HN. Or call them on 0845 555 0500.

Changes to this Policy

The Slice Limited reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.